Privacy Policy

Tent World Unlimited, located at De Factorij 9, 1689 AK Zwaag, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

De Factorij 9
NL-1689 AK Zwaag

Tel: +31(0)229 – 56 21 28
Email: info@tentworld.com
Website: https://tentworld.com

Lyonne van der Werff is the Data Protection Officer of Tent World Unlimited. He/she can be reached via info@tentworld.com.

Personal data we process

Tent World Unlimited processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age, unless they have permission from parents or a guardian. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at info@tentworld.com and we will delete this information.

For what purpose and on what basis we process personal data

Tent World Unlimited processes your personal data for the following purposes:

  • Processing your payment
  • To be able to call or email you if this is necessary to perform our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • Tent World Unlimited also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

Tent World Unlimited does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. This concerns decisions taken by computer programs or systems, without a human being (for example an employee of Tent World Unlimited) being involved.

How long we store personal data

Tent World Unlimited does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We apply a standard retention period of 4 years.

Sharing personal data with third parties

Tent World Unlimited only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Tent World Unlimited uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Tent World Unlimited uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Viewing, adjusting, or deleting data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Tent World Unlimited, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request for withdrawal of your consent or objection to the processing of your personal data to info@tentworld.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Tent World Unlimited would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Tent World Unlimited takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact our customer service or reach out via info@tentworld.com.